Privacy Policy

Effective Date: 15 March 2025

1. Introduction

Welcome to Sales Kitchen (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We may collect and process the following personal information:

• Full name
• Contact details (email address, phone number, physical address)
• Company name and position/title
• Payment or billing information (when applicable)
• Communications with us (emails, messages, meeting notes)
• Website usage information (via cookies and analytics tools)

3. Purpose of Collection

We use your personal information for the following purposes:

• To provide and manage our services
• To communicate with you regarding services or inquiries
• To send you relevant educational or promotional content (with your consent)
• To comply with legal and regulatory obligations
• To improve our offerings and user experience

4. Legal Basis for Processing

We only process your personal information where we have a legal basis to do so. These include:

• Your consent
• The performance of a contract
• Legal obligation
• Legitimate interest (such as responding to enquiries or offering relevant services)

5. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service providers who assist in delivering our services
• Legal authorities when required to comply with the law
• Business partners or affiliates, with your consent

All third-party service providers are bound by confidentiality and data protection agreements in compliance with POPIA.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against loss, unauthorised access, or misuse. This includes secure storage, encrypted communication, and access control.

7. Your Rights

Under POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Object to the processing of your data
• Withdraw your consent at any time
• Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us at the details below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes it was collected for, or as required by applicable laws.

9. Cookies and Tracking

We may use cookies and similar tracking technologies to improve your browsing experience and gather analytics about site usage. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We reserve the right to update or amend this Privacy Policy from time to time. The latest version will always be available on our website with the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact:

Sales Kitchen
Email: francois@yoursaleskitchen.com
Phone: +27728214087
Information Officer: Francois Duvenhage
South Africa